Terms and Conditions
1. General
1.1 In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the "Terms and Conditions"), “meow9" or "we" or "us" means meow9.com and the "customer" or "you" means any person, firm, company or body which places an order with us. Please read these terms and conditions carefully before using the website (as the case may be) (collectively "our e-store"). By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.
1.2. We shall make every effort to ensure that prices, details and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.
1.3. We shall make every effort to ensure product(s) displayed at our e-store are in stock. If from time to time any products become out of stock, we reserve the right to offer alternative product(s) of similar value and style.
2. Registration
2.1. Please inform us via our website/by email/by phone immediately if any changes to the information that you provided so that we can communicate with you effectively.
2.2. In the event that your account is not used for a specified period (currently, 3 years), we will, for your own and our protection, deem your account to be no longer in use, and we will deactivate your account and all your accumulated points and/or e-vouchers will be forfeited (where applicable). You will need to reapply for a new account if you wish to make further purchase at our e-store.
3. Payment
3.1 Our e-store accepts payment by designated credit cards, debit cards or other designated electronic means as specified by us. All product prices listed are in Hong Kong dollars.
4. Delivery
4.1. In case where the deliveries are delayed due to hoisting of typhoon signal no. 8 or above or black rain storm signal, we will try our best to arrange the products to be delivered on the next day.
4.2. If you fail to receive your ordered products upon the first delivery appointment or you give us inaccurate information on your address, we reserve the right to charge you an additional delivery fee for subsequent delivery(es).
4.3. In case of any dispute, our determination shall be final.
5. Exchange or Refund
5.1. In case of refund / return /exchange, you may contact our customer service department to make arrangement for exchange within 7 days of receipt.
6.Others
6.1.We shall under no circumstances be liable for any loss (whether direct or indirect) of revenue, loss of profits or any indirect or consequential loss whatsoever suffered, sustained or incurred by you or by other person arising (directly or indirectly) out of the sale and purchase transaction with you.
6.2 Force majeure: We shall not be liable for any delay or failure to perform caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond our control.
